Shipping Policy

Effective Date: 5th March 2025.

At DigiMarto, all products sold on our website are digital goods. This Shipping Policy outlines how digital products are delivered and what customers can expect after making a purchase.

1. Digital Delivery Only

DigiMarto does not ship any physical items.
All products available on our website are delivered electronically through secure digital download methods.

2. Instant Delivery

After completing a purchase, customers receive their digital products through:

Instant download link on the order confirmation page

Automatic email containing the download link

Access through the customer dashboard (if an account is created)

Delivery is typically immediate, but in rare cases may take a few minutes due to payment processing delays.

3. Email Delivery Issues

If you do not receive your download email:

Check your spam/junk folder

Verify that you used the correct email at checkout

We will gladly assist you in retrieving your digital purchase.

4. No Shipping Fees

Since all products are digitally delivered, there are:

No shipping fees

No handling charges

No delivery delays due to logistics

5. Accessing Your Downloads

Digital products can be accessed via:

The download link provided after purchase

Your email receipt

Your DigiMarto account dashboard

We recommend saving a backup of your files for personal use.

6. Technical Requirements

Some digital products may require specific software or tools to open or edit.
Please check the product description for:

File format compatibility

Software requirements

Recommended versions

Customers are responsible for ensuring they have the necessary tools to use the product.

7. Download Limitations

DigiMarto may limit excessive download attempts to protect against fraud or unauthorized file-sharing.
If you require access beyond the provided limit, contact customer support.

8. Failed or Incomplete Delivery

If a technical issue on our end prevents access or download of your purchased product, our support team will work to resolve the issue promptly.

If the issue cannot be fixed and the product has not been downloaded, you may be eligible for a refund under our Refund Policy.

9. Contact Information

For assistance with digital delivery, downloading issues, or general support, please contact:

DigiMarto Support Team
Email: connectdigimarto@gmail.com
Website: www.digimarto.com